Choosing a tour operator for a great vacation: this time we have collected feedback from tourists about the Tez Tour company.
International travel operator Tez Tour ("Tez Tour") organizes tours for citizens of Russia, CIS countries and Eastern Europe in the following directions: Andorra, Austria, Bulgaria, Greece, Dominican Republic, Italy, Spain, Cyprus, Cuba, China, Mexico, Maldives islands, Thailand, France, Sri Lanka, UAE.
Among the regular partners of Tez Tour there are about 20 international companies that provide travel services for the reception and departure of citizens. Air transportation is carried out only by reliable and reputable airlines of the world with a modern air fleet - Aeroflot, Air Europa, I Fly, Thai Airways, Air Baltic, Emirates, Qatar Airways and others. Partner hotels include leading chain brands such as Marriott, Hilton, Le Meridien, Sheraton, Sol Melia, Princess, Iberostar, Four Seasons and others.
"Tez Tour" has earned a good reputation, over the years in the tourism business, the company has repeatedly received prestigious prizes and awards. The tour operator is a member of the International Tourism Organization (WTO), and also received the status of an official agent of Aeroflot.
The official website of the company: www.tez-tour.com.
Last Minute Tours you should look for the best prices on Travelata and Level.Travel services - they compare offers from more than 100 tour operators and find the best. You can buy a ticket online, which is very convenient.
Positive feedback on Tez Tour
- According to the reviews of many tourists, "Tez Tour" has a good pricing policy: there are attractive offers at lower prices than those of their closest competitors. At the same time, travelers note that the level of Tez Tour service is much higher. To place an order, pay and receive documents, you do not need to go to the office, everything is done as conveniently as possible for the client - payment through the payment system, the entire package of documents is sent by e-mail.
- They positively assessed the information services that the company provides to its clients. A lot of useful information of an introductory nature, everything that a tourist needs to know about the country where he is going: contacts and phone numbers, information services, etc. The person will have enough time to study the materials and prepare more carefully for the trip, avoiding ambiguous and uncomfortable situations.
- Many tourists noted the well-oiled work of the host staff, which is usually the weak point of other tour operators. At airports, it is easy to find service points according to the company logo, tourists are met and escorted by representatives in uniform, buses are also well recognizable, so that in a foreign country a person feels quite comfortable. Moreover, travelers like the high-quality and fast work of managers at all stages: the reservation service confirms the availability of places in hotels, the operators provide transfers and excursions.
- While vacationing with Tez Tour, a person can always count on a variety of excursions with discounts and other additional services - calling a taxi, ordering flowers and the like.
- According to the reviews of tourists, "Tez Tour" selects a convenient time of arrival and departure, so that tourists do not lose the paid hours of their vacation. Travelers also noted a comfortable flight: decent airlines, a good fleet and food on board.
Negative reviews of tourists about "Tez Tour"
Noting the scale and smoothness of the tour operator's work, the vacationers found some drawbacks.
- According to tourists, the reverse side of the popularity of "Tez Tour" is a large crowd of people, which somewhat slows down the overall process of movement. This applies to transfers, excursions and more. Until all the guides check their lists, the buses do not go anywhere, although you have to give them their due, the guides work quite quickly. Of course, there is no problem if all tourists are conscious and organized, but if someone is late, then everyone will wait.
- Despite Tez Tour's attempts to eliminate all the weaknesses of the tourism business, there is another significant drawback that tourists have seen: hotel guides are not engaged in resettlement, they get to know them the next day. Therefore, all the formalities fall on the shoulders of the vacationers themselves, which is not always convenient, especially after a long flight. In addition, sometimes you have to control the work of the reception.
- There are complaints about the work of individual guides in hotels: some are annoyed by poor pronunciation and the desire to make money on tourists, others are creepy formalism on the verge of bureaucracy, remarks about delays, etc. something moralizing. Even if the client is wrong, you need to find ways to communicate it differently. On the other hand, guides are very helpful in difficult situations and will always help with problem solving.
If you do not pay attention to the little things, the rest with the tour operator "Tez Tour" leaves quite pleasant impressions. At least most of the clients are satisfied with the work of the company and recommend it to others, and would like to use Tez Tour services again.
If you were on vacation from "Tez Tour", you can leave a review about the company in the comments below - it will be useful to other vacationers.
